Low or poor audio quality on Samsung earbuds

Step 1.  First, gently remove the earbud tip.

Step 2.  Clean the earbud tip and the mesh covering on the speaker. Use a cotton swab and dry brush to remove any debris or foreign materials from the earbuds and the earbud tip.

Step 3. Wipe inside the earbud tip with a soft, dry cloth to remove dust, earwax, or oil from the mesh part of each earbud receiver. Avoid using a metal or wire brush when cleaning the earbuds, as the harsh bristles may damage them.

Step 4. Reattach the earbud tip, and then use a cotton swab to clean the charging contacts and sensor on both earbuds and the contacts inside the charging case.

Step 5. Use a dry, soft cloth to gently wipe the earbud blades. Keeping these clean will help prevent interference with touch command functionality.

Step 1.  Use a cotton swab and dry brush to remove any debris and foreign materials from the earbuds and the wingtip.

Step 2. Wipe the mesh part of each earbud receiver with a soft, dry cloth to remove dust, earwax, or oil. Avoid using a metal or wire brush when cleaning the earbuds because the harsh bristles may damage them.

Step 3. Use a cotton swab to clean the charging contacts and sensor on both earbuds and the contacts inside the charging case.

Step 4. Use a dry, soft cloth to gently wipe the earbud blades. Keeping these clean will help prevent interference with touch command functionality.

Make sure to keep your Galaxy Buds2 Pro clean and dry prior to wearing them. You should only wear the earbuds in dry conditions.

Step 1.  Carefully slide the rubber earbud tip from around the speaker. To prevent damage, do not use force to detach the earbud tip from the earbud.

Step 2. Clean the earbud tip and the mesh covering on the speaker. Use a cotton swab and dry brush to remove any debris and foreign materials from the earbuds and the earbud tip.

Step 3.  Wipe inside the earbud tip with a soft, dry cloth to remove dust, earwax, or oil from the mesh part of each earbud receiver. Avoid using a metal or wire brush when cleaning the earbuds, as the harsh bristles may damage them.

Step 4. Attach the earbud tip to the earbud. After cleaning is complete, properly assemble the earbud tip on the earbuds. Cover the latch at the bottom of the earbuds with the earbud tip.

Step 5. Use a cotton swab to clean the charging contacts and sensor on both earbuds and the contacts inside the charging case.

Are your Galaxy Buds2 a little dusty? Be sure to clean and dry them prior to wearing them again. You should only wear the earbuds in dry conditions, and they should be clean before placing them in the charging case or your ears.

Step 1.  Carefully slide the rubber earbud tip from around the speaker. To prevent damage, do not use force to detach the earbud tip from the earbud.

Step 2. Clean the earbud tip and the mesh covering on the speaker. Use a cotton swab and dry brush to remove any debris and foreign materials from the earbuds and the earbud tip.

Step 3.  Wipe inside the earbud tip with a soft, dry cloth to remove dust, earwax, or oil from the mesh part of each earbud receiver. Avoid using a metal or wire brush when cleaning the earbuds, as the harsh bristles may damage them.

Step 4. Attach the earbud tip to the earbud. After cleaning is complete, properly assemble the earbud tip on the earbuds. Cover the latch at the bottom of the earbuds with the earbud tip.

Step 5. Use a cotton swab to clean the charging contacts and sensor on both earbuds and the contacts inside the charging case.