How to fix the washing machine with AC6 Error?
Last Update date : Feb 13. 2026
AE, AE6, AEb, AC6, ACb, AC, AC4, AC3, AC5, AE8, AEB, AE4, AE3, AE5, 1AC6, 1 AC, AC7 - Represents a communication Error
Recommended Troubleshooting Tip:
- Switch off the washing machine, unplug the power cable from the power source, power it on again, and start another washing cycle.
- If after switching on again the washing machine and the error does not appear, please observe as it may be a temporary issue only.
Service Centers
Locate the nearest Samsung service center to have your product checked.
Thank you for your feedback!
Please answer all questions.
Contact Info
WhatsApp
![WhatsApp]()
![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
Monday to Sunday
8:00 a.m. a 12:00 a.m.
Monday to Sunday
8:00 a.m. a 12:00 a.m.
LiveChat
![LiveChat]()
![LiveChat]()
Attention with our expert staff in Samsung products.
Monday to Sunday
8:00 a.m. a 12:00 a.m.
Monday to Sunday
8:00 a.m. a 12:00 a.m.
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Costa Rica: 00-800-1-726-7864
Ecuador: 1-800-72-6786
El Salvador: 800-0726-7864
Guatemala: 1-800-299-0033
Costa Rica: 00-800-1-726-7864
Ecuador: 1-800-72-6786
El Salvador: 800-0726-7864
Guatemala: 1-800-299-0033
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Honduras: 800-2791-9111
Jamaica: 1-800-726-7864
Nicaragua: 001-800-5077267
Panama: 800-0101
Honduras: 800-2791-9111
Jamaica: 1-800-726-7864
Nicaragua: 001-800-5077267
Panama: 800-0101
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Puerto Rico: 1-800-682-3180
Trinidad and Tobago: 1-800-726-7864
Venezuela: 0-800-100-5303
Dominican Republic: 1-800-751-2676
Puerto Rico: 1-800-682-3180
Trinidad and Tobago: 1-800-726-7864
Venezuela: 0-800-100-5303
Dominican Republic: 1-800-751-2676
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.