How to unlock the device using the S Pen
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
If the screen is locked while the S Pen is connected, you can unlock the device using S Pen. Press the Pen button to unlock your phone if it locks while you’re using your S Pen . After you unlock it with your S Pen, your phone will stay unlocked until your S Pen is disconnected or inserted into your phone.
Step 1. Launch the Settings and tap Advanced features > S Pen > S Pen unlock
Step 2. Tap Use S Pen unlock > OK
Step 3. Now you can unlock the phone by pressing the S Pen button.
Note:
- The Use S Pen unlock feature is available only when the screen lock method is set.
- To use this feature, the S Pen must be connected to your device.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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