How to backup and restore contacts on your Samsung Galaxy smartphone
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Watch the video on "How to backup and restore contacts on your Samsung Galaxy smartphone":
Note: Ensure device is connected to a Wi-Fi network or mobile data is turned on
1.1 Go to Settings
1.2 Tap Samsung Account
1.3 Tap Samsung Cloud
1.4 Tap Back up Data
1.5 Tap Contacts to select
1.6 Tap Back up now
1.7 Tap Done
2.1 Go to Settings
2.2 Tap Samsung Account
2.3 Tap Samsung Cloud
2.4 Tap Restore Data
2.5 Choose a device on the list
2.6 Tap Restore
2.7 Tap Done
Note: Steps may vary as per the device model, OS/One UI version, and country
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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